The Melaleuca Cancellation form is a document that Melaleuca customers must complete and submit if they wish to suspend their Preferred Customer Benefits. This includes discontinuing the reception of discounts, Loyalty Shopping Dollars, and Melaleuca Marketplace discounts. The form requires customer information, a section for feedback on why the customer is suspending their benefits, and a signature to validate the cancellation.
Customers can submit the Melaleuca Cancellation form via mail, fax, or email. For mail, send to 3910 S. Yellowstone Hwy., Idaho Falls, ID 83402-6003. The fax number is (888) 528-2090, and the email address is myaccount@melaleuca.com. It's important to choose a submission method that is most convenient and ensures the form reaches Melaleuca in a timely manner.
To complete the form, customers must provide their:
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Melaleuca Customer Number
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Telephone Number
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First Name
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Initial
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Last Name
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Address, including City, State, and Zip Code
Additionally, customers are asked to provide feedback on why they are choosing to suspend their Preferred Customer benefits and are required to sign the form to validate their request.
Can I cancel my Melaleuca membership at any time?
Yes, you can cancel your Melaleuca membership at any time by submitting the Suspend Preferred Customer Benefits Form. However, to ensure the cancellation is processed for the current month, Melaleuca must receive the form on or before the 25th of the month. Submissions received after this date will be processed the following month.
Once the Cancellation form is received and processed by Melaleuca, your Preferred Customer Agreement will be suspended. This means you will no longer receive the benefits such as the 30%–40% product discount, Loyalty Shopping Dollars, and Marketplace discounts. However, you can still shop at Melaleuca at regular prices and can reactivate your membership within 6 months to have the membership fee waived.
If I change my mind, how can I reactivate my Melaleuca membership?
If you decide to reactivate your Melaleuca membership within 6 months after cancellation, Melaleuca will waive the membership fee. To reactivate, simply call Melaleuca customer service at 1-800-282-3000, and they will assist you through the reactivation process, allowing you to enjoy Preferred Customer benefits once again.
Melaleuca values customer feedback as it helps them to understand customers’ reasons for suspending their Preferred Customer benefits. This information is crucial for Melaleuca to identify areas of improvement in their services or products. Feedback options include reasons like personal circumstances, monthly commitment issues, financial reasons, over-stocked products, misunderstanding of the program, or other reasons the customer can write below.