Homepage Fill Out Your Dekalb County Water Application Template
Jump Links

Residents of Dekalb County seeking water service are required to complete the Dekalb County Water Application form, an important step toward ensuring their homes are supplied with one of life's essential resources: clean water. This comprehensive form serves multiple purposes; it captures the applicant's personal information, location details where the service is requested, and specifics about the type of service required. Additionally, the application outlines the terms and conditions that govern the provision of water services, including but not limited to billing procedures, payment responsibilities, and guidelines for maintaining the integrity of the water supply. The completion of this form initiates the process by which the county assesses the service request, conducts necessary inspections or installations, and ultimately connects the property to the municipal water system. It's a critical document that facilitates communication between the county and its residents, ensuring both parties understand their rights and responsibilities in the provision of water services.

Form Preview

CHECKLIST FOR WATER/SEWER SERVICE APPLICATION

OWNERS: Along with the NEW SERVICE application, please provide:

Copy of the Settlement Statement**;

Valid Government Issued picture identification; Completed

Certificate of Compliance or Exemption Form.

Management Agreement; ONLY if you will have your property managed by a third party.

**In lieu of settlement statement; Deeds (e.g., Foreclosure, Security and Warranty) may be submitted;however, the document MUST be recorded by the court.

Certificate of Compliance: This form is required for properties in unincorporated DeKalb County purchased after 06/01/2008 and were built before 1993. If there is any question to whether you are in unincorporated or incorporated DeKalb County please check your address at http://web.co.dekalb.ga.us/PropertyAppraisal/realSearch.asp. The Tax District field will display “unincorporated” if it is in unincorporated DeKalb County, but for incorporated properties the field will display a city name (e.g., “Avondale” or “Decatur”). This form must be submitted within 30 days of receipt of the application to avoid an interruption of service. NO EXTENSION will be given for any occupied properties. To schedule an appointment for an inspection you may contact any licensed plumber or home inspector.

Exemption Form: Please refer to the Exemption Form for the list of exemptions. Be sure to check the

box next to the appropriate exemption. NOTE: The box stating “Any real property that is being advertised for foreclosure;” does not include a home purchased as a foreclosure unless the property was purchased on the courthouse steps, which means there was no closing or settlement statement. The Exemption Form should be submitted with your application, proof of ownership and identification.

TENANTS: Along with the NEW SERVICE application please, provide:

*Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.

First page of lease, which includes owner/tenant information and dates of lease;

Signature page of lease, which includes signatures of both parties on lease; Valid Government Issued picture identification.

MANAGEMENT COMPANY: Along with the NEW SERVICE application, please provide:

*Please note that the OWNER of the property must have an account in order for a Management Company to establish service;

*HOWEVER, if the OWNER provides a copy of Management Agreement with their application the Management Company will not need to apply.

Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.

Valid Government Issued picture identification of the representative of the company that completes the application.

REALTORS: Along with the NEW SERVICE application, pleaseprovide:

Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.

Valid Government Issued picture identification of realtor.

INSPECTION (30 days): Along with the TEMPORARY SERVICE application, please provide:

$90 ($45 “turn on” fee and $45 “turn off” fee) - (If the property is purchased before the inspection period (30 days), $45 credit will apply toward your firstbill).

Mailing address for statement, which should be different than the service address. Valid Government Issued picture identification.

**Applications can be emailed (using new address in the subject line), faxed, mailed or brought in to our office.

DeKalb County, Georgia

Utility Customer Operations

774 Jordan Lane, Suite 200

Decatur, Georgia 30033

Phone: (404) 378-4475 Fax: (404)-687-3504

Email: newwaterservice@dekalbcountyga.gov

Hours: 8:00 a.m. – 5:00 p.m., Monday through Friday; excluding legal holidays

APPLICATION FOR WATER/SEWER SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

For Office Use Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Number

 

 

 

 

 

 

 

 

Closing Date/Beginning Lease Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Print

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Last, First MI OR Business Name)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C/O:

 

 

 

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNER

TENANT

 

MANAGEMENT COMPANY

 

 

REALTOR

 

Service Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Street Address)

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Mailing Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(If different than Service Address)

 

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Telephone Number:

 

 

 

 

Cell Phone Number

 

 

 

 

 

 

 

 

Email Address:

 

 

 

 

_ Enroll in E-Billing*:

 

Yes

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Security Number/Tax ID

 

 

 

 

 

 

Driver’s License/ID Number:

 

 

 

 

 

 

Previous Address(If DeKalb County):

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave on at Previous Address:

 

Yes

No – Please disconnect on:

 

 

_

 

 

 

(If DeKalb County)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In consideration for receiving water and/or sewer service from DeKalb County, Georgia, at the above location, I hereby acknowledge responsibility for payment of service billings. A non-refundable application fee of twenty dollars ($20) will be added to your first bill.

Residential water accounts are billed on a bi-monthly basis (every two months), and payment by the indicated due date is required to prevent interruption of service. You are responsible for water/sewer service until your account is closed.

I understand that DeKalb County is not responsible for water damage to this property or its contents. If the water is off, it

(Initials) may take up to 5 business days to have service restored. Any additional trips to property will be assessed a $45 trip

charge.

UNLOCK METER ONLY

In consideration for having water service initiated/restored at the above address, I agree to ensure that all water service facilities (sink and tub faucets/inside and outside, toilets, etc.) are turned off; or that someone will be on the property to check for leakages. We recommend that you turn off your private cut off valve, if applicable. Once the application is processed, it may take up to

5 business days to restore water service.

Signature:Date:

***APPLICATIONS WILL NOT BE PROCESSED WITHOUT APPROPRIATE DOCUMENTATION- PLEASE REFER TONEW SERVICE CHECKLIST***

Email

 

Print Form

 

 

 

File Attributes

Fact Name Description
1. Purpose The Dekalb County Water Application form is used to establish water service for residents and businesses in Dekalb County.
2. Applicability The form is applicable to anyone wishing to start water service within the boundaries of Dekalb County.
3. Requirement for Valid ID Applicants must provide a valid form of identification to complete the application process.
4. Deposit Information A deposit may be required to establish service, the amount of which can vary depending on the service location and applicant's credit history.
5. Service Activation Following approval of the application and receipt of any necessary deposit, water service will be activated.
6. Governing Law The form and the service provided are governed by the laws and regulations of Dekalb County and the State of Georgia.
7. Application Processing Time The time to process the application can vary, but the county typically aims to complete this process within a few business days.
8. Customer Service Dekalb County provides customer service for applicants needing assistance with the form or have questions about their service.
9. Online Submission In many cases, the Dekalb County Water Application can be submitted online for added convenience.

How to Fill Out Dekalb County Water Application

Applying for water service in Dekalb County is a straightforward process that requires filling out an application form. This form is an important step for residents to ensure their homes are connected to the county's water system, facilitating access to clean and reliable water. Completing this application accurately helps speed up the process, ensuring you receive service without unnecessary delays. Below are the steps you need to follow to fill out the Dekalb County Water Application form.

  1. Start by entering your personal information, including your full name, phone number, and email address, to ensure the water service team can contact you if necessary.
  2. Fill in the service address where you're requesting water service. This includes the street address, suite/unit number if applicable, city, state, and zip code.
  3. Specify the type of service you are applying for, such as residential, commercial, or industrial, by checking the appropriate box on the form.
  4. Include the date you would like the service to begin. It's important to plan accordingly to ensure water service starts when needed.
  5. If you are a tenant, provide the landlord's name and contact information. This ensures the water department can verify ownership and rental agreements as needed.
  6. Read through the service agreements or terms provided on the form. This section outlines your responsibilities as a water service customer in Dekalb County.
  7. Sign and date the form at the bottom, indicating that you agree to the terms of service and that all information provided is accurate to the best of your knowledge.
  8. Lastly, submit the completed form to the address or email provided by Dekalb County Water. Some regions may also offer online submission options.

Once submitted, the Dekalb County Water Department will process your application. You may be contacted for further information or receive a notice of service activation when everything is in order. Remember, establishing water service is essential for any residence, and completing this application is the first step toward ensuring uninterrupted access to water in your home.

Frequently Asked Questions

What is the DeKalb County Water Application form?

The DeKalb County Water Application form is a document that residents or business owners must complete to request water service activation from the DeKalb County Department of Watershed Management. This form is necessary for anyone looking to establish a new water service account or to modify an existing one in the DeKalb County area.

Who needs to fill out this form?

Any resident or business owner who intends to initiate water service, change the name on an existing water service account, or request any other service change related to water service in DeKalb County needs to fill out this form.

What information is required to complete the form?

Completing the form requires various pieces of information, including:

  • Personal identification or business information
  • Service address where the water will be used
  • Billing address, if different from the service address
  • Preferred start date of the service
  • Contact information, such as phone number and email address

How can one submit the form?

The DeKalb County Water Application form can be submitted via several methods:

  1. In person at the DeKalb County Department of Watershed Management office
  2. Through mail by sending the completed form to their designated mailing address
  3. Online, if available, via the official DeKalb County website
  4. Over the phone, in some cases, by providing information to a representative

Is there a fee to apply for water service?

Yes, there is typically a service application fee when applying for new water service in DeKalb County. This fee covers the cost of setting up a new account and the initial meter reading. The exact fee may vary, so it is advised to consult the Department of Watershed Management for current rates.

How long does it take for the water service to be activated?

After submitting the application, the turnaround time for water service activation can vary. Typically, the service is activated within a few business days. However, this timeframe may extend due to extenuating circumstances or delays in processing. Contacting the Department directly for an estimated time of activation is recommended.

Are there any qualifications or restrictions to apply for water service?

Generally, the main qualification for applying for water service in DeKalb County is the ownership or lease of a property within the service area. There may be restrictions based on unpaid balances or previous service interruptions for non-payment. It's best to check with the Department of Watershed Management for any specific qualifications or restrictions.

What should I do if I have more questions?

If you have more questions or need assistance with the DeKalb County Water Application form, you are encouraged to contact the DeKalb County Department of Watershed Management directly. They can provide comprehensive support through their customer service channels, including phone, email, and in-person visits.

Common mistakes

One common mistake people make when filling out the DeKalb County Water Application form is inaccurately entering their personal information. Mistyping details such as the full name, address, or phone number can lead to significant delays in processing the application. It's paramount that applicants review their entries carefully to ensure all information is correct and clearly legible.

Another error often encountered is the failure to indicate the service start date. This oversight can cause confusion and unwanted delays in establishing water service. Applicants should make sure to specify the date they wish the service to begin, clearly marking it in the designated area on the form.

Leaving mandatory fields blank is also a frequent mistake. Each section of the application form serves a specific purpose and requires completion for the application to be processed efficiently. Before submitting the form, applicants should double-check that all required fields have been filled out. Blank spaces may result in the application being returned or processing delays.

Incorrectly choosing the type of service needed is another common error. DeKalb County offers different water service options, and selecting the wrong type can lead to unnecessary complications. Applicants must review the options carefully and select the service that best fits their needs.

Not providing proof of residency is a mistake that can hinder the application process. The DeKalb County Water Application requires applicants to furnish evidence of their residence within the county. Failing to attach this documentation can lead to delays in the approval of the water service application.

Submitting the application form without the necessary signatures is a significant oversight. A legal guardian or the homeowner must sign the form to confirm that all provided information is accurate and to agree to the terms and conditions. An unsigned application cannot be processed, which can severely delay service initiation.

Lastly, using outdated or incorrect payment information for the application fee or security deposit contributes to processing delays. It's essential to provide current and accurate payment information to ensure the application fee and security deposit are successfully processed, facilitating a smoother setup of water services.

Documents used along the form

When applying for water services in Dekalb County, alongside the primary application form, there are several other forms and documents typically required to ensure a smooth and comprehensive process. These supplementary documents help in verifying the applicant's identity and eligibility, understanding the property details, and ensuring compliance with local regulations. They are crucial for both residential and commercial applications, serving to streamline the submission and evaluation process.

  • Proof of Identity: A government-issued photo ID, such as a driver's license or passport, is necessary to confirm the applicant's identity. This helps in preventing fraud and ensuring that services are correctly set up under the rightful recipient's name.
  • Proof of Ownership or Lease Agreement: For property owners, a copy of the property deed or a recent property tax bill suffices. Renters should provide a lease agreement. These documents confirm the applicant's legal right to request services for the address in question.
  • Utility Authorization Form: In cases where the applicant is not the property owner, this form, signed by the property owner, authorizes the establishment of utilities in the tenant's name. It's particularly relevant for rental properties and ensures that landlords are aware of the utility requests.
  • Customer Service Agreement: Outlines the terms and conditions of receiving water services, including billing procedures, rates, and responsibilities of both the provider and the customer. Signing this agreement signifies acceptance of these conditions.
  • Water Use Questionnaire: For businesses or individuals planning on using substantial water volumes, this document helps the water provider assess demand and ensure adequate supply. It may also include questions regarding any special water needs or potential backflow prevention requirements.
  • Direct Debit Authorization Form: Optional for applicants preferring automated bill payments, this form authorizes the water service provider to deduct monthly charges directly from a specified bank account. It ensures timely payments and is convenient for many customers.

While the Dekalb County Water Application form is the stepping stone to initiating service, the accompanying documentation plays a vital role in shaping the customer experience and service provision. From establishing identity and legal property rights to agreeing on service terms and setting up convenient payment methods, each document serves a distinct purpose. Together, they work towards a seamless and efficient start to water services in Dekalb County.

Similar forms

The Dekalb County Water Application form shares similarities with utility service application forms from other counties. Like the Dekalb form, these applications are used to initiate water, electricity, or gas services for residents. The key similarity lies in their request for personal identification details, service address, and billing information. These documents ensure that utility services are correctly set up and billed to the appropriate person or entity.

Another document that bears resemblance to the Dekalb County Water Application form is the residential lease agreement. While one focuses on utility provision and the other on property rental, both require detailed personal information, address of the premises under consideration, and signatures for consent. They serve to formalize an agreement between two parties, ensuring that responsibilities and expectations are clearly outlined and legally binding.

A building permit application also mirrors aspects of the Dekalb County Water Application form, especially in how it gathers information about a specific location. Both documents are prerequisites for initiating certain processes – setting up water service in one case and beginning construction or renovation in the other. Each form is a critical step in ensuring compliance with local regulations and safety standards.

Change of address forms provided by the United States Postal Service (USPS) are akin to the water application form in their function to update residency information. While the primary purpose differs, both forms facilitate a smooth transition for individuals changing their living situations by ensuring services and communications are accurately rerouted to the new address.

The voter registration form parallels the Dekalb County Water Application form in terms of collecting personal and residency information for a specific purpose. Registering to vote and applying for water service are civic actions that require verification of identity and address, highlighting the importance of accurate records for community involvement and access to services.

Application forms for opening a new banking account share similarities with the water service application, particularly in the gathering of personal identification data and the verification of residency information. Both processes require stringent checks to prevent fraud and ensure that only eligible individuals or parties gain access to offered services or benefits.

Connection or service request forms for internet or cable services are also comparable. These forms, like the Dekalb County Water Application, collect user information and preferences to set up new accounts. Personal, billing, and service location details are vital for ensuring the correct setup and billing of services, mirroring the structure and intent behind utility service applications.

Lastly, applications for government assistance programs, such as food stamps or housing aid, resemble the Dekalb County Water Application form. Both necessitate thorough personal information and proof of residency to verify eligibility for services or assistance. They play crucial roles in providing access to necessary resources, emphasizing the importance of meticulous record-keeping and adherence to eligibility criteria.

Dos and Don'ts

Filling out the DeKalb County Water Application Form requires attention to detail to ensure accurate and timely processing. Follow these guidelines to avoid common errors and streamline your application experience.

Do:

  1. Read the entire form before starting, to understand the requirements and gather necessary information.
  2. Use black ink or type your responses if the form is available in a digital format to ensure clarity.
  3. Provide accurate personal information, including your full legal name and address, to avoid processing delays.
  4. Include your contact information, such as a phone number and email address, to facilitate communication.
  5. Ensure your account number, if applicable, is correctly entered to link your application to your account.
  6. Double-check your service start date to make sure it aligns with your moving or service initiation schedule.
  7. Attach all required documents, such as proof of residency or ownership, as specified in the form instructions.
  8. Sign and date the application to validate its authenticity and your agreement to the terms.
  9. Keep a copy of the completed form and any attachments for your records.
  10. Contact DeKalb County Water if you have questions or need assistance with the application process.

Don't:

  • Don't rush through the form without reading each question thoroughly to avoid mistakes.
  • Don't use pencil or colors other than black ink, as they may not be legible or accepted.
  • Don't leave required fields blank; if a section does not apply, write "N/A" to indicate this.
  • Don't provide incomplete or inaccurate documentation that can lead to processing delays.
  • Don't guess information; if unsure, verify details to ensure accuracy before submission.
  • Don't overlook the terms and conditions; understanding your obligations is crucial.
  • Don't submit the form without verifying all entries for completeness and accuracy.
  • Don't forget to check the deadline for application submission to avoid late fees or service interruptions.
  • Don't ignore follow-up communications from DeKalb County Water, as additional information may be required.
  • Don't hesitate to ask for help if you encounter problems with the form to ensure timely service activation.

Misconceptions

When discussing the Dekalb County Water Application form, several misconceptions often arise. It's crucial to dispel these inaccuracies to ensure that residents have the correct information and can navigate the application process more effectively. Below are seven common misconceptions along with clarifications:

  1. Only homeowners can apply: This is false. Both homeowners and renters can apply for water service in Dekalb County, though the application process might vary slightly between the two.

  2. The application process is complicated: Many believe the process to be overly complicated. However, Dekalb County has made efforts to streamline the application, making it straightforward and user-friendly, with support available for those who need it.

  3. You must apply in person: This is not the case. While there is an option to apply in person, residents can also submit their application online or via mail, offering greater convenience.

  4. It takes weeks to get water service: Another misconception is the belief that it takes weeks to activate water service. In most cases, services can be turned on within a few business days following the approval of the application.

  5. There's a high rejection rate for applications: Contrary to some beliefs, the rejection rate for applications is not high. Most applications are approved, especially when filled out correctly and accompanied by the required documents.

  6. A high deposit is always required: The requirement and amount of a deposit can vary based on the applicant's credit history and other factors. Not all applications result in a high deposit requirement.

  7. Customer support isn't helpful: While navigating public utility services can sometimes be challenging, Dekalb County offers various resources and a support team to assist applicants through the process, aiming to make it as smooth as possible.

Understanding the facts about the Dekalb County Water Application form is essential for a hassle-free experience. It's always a good idea to reach out directly to the Dekalb County Water Authority or consult their website for the most accurate and up-to-date information.

Key takeaways

When handling the Dekalb County Water Application form, several key points should be considered to ensure a smooth and efficient process. Below are essential takeaways for anyone preparing to fill out or use this form:

  • Accuracy is crucial: Ensure all information provided on the application is accurate to avoid delays or issues with service establishment.
  • Complete every section: Do not leave any sections of the application blank. Incomplete applications may result in processing delays.
  • Proof of identity required: Applicants must provide valid proof of identity when submitting their application. This could include a driver's license, passport, or state-issued ID card.
  • Proof of residency or ownership: Proof of residency or property ownership in Dekalb County is necessary to establish water services. Acceptable documents include a lease agreement or a property deed.
  • Payment of fees: Be prepared to pay any applicable fees associated with the application or service connection. These fees must be settled before services can commence.
  • Understand the billing cycle: Familiarize yourself with the billing cycle, including when bills are issued and the due dates for payments, to avoid late fees or service interruption.
  • Read the terms and conditions carefully: It's important to understand all terms and conditions associated with water service in Dekalb County to ensure compliance and avoid penalties.
  • Contact information is vital: Provide current contact information on the application to ensure the water department can reach you if necessary. This includes a phone number and an email address.

Adhering to these key points can significantly streamline the process of applying for water service in Dekalb County, ensuring that applicants can establish service efficiently and without unnecessary complications.

Please rate Fill Out Your Dekalb County Water Application Template Form
5
Exemplary
5 Votes